Shipping policy
Shipping Policy
At GameTime Hobby Shop, we are committed to delivering your orders in a timely and secure manner. Below are the details of our shipping policy:
Processing Time
All orders will be processed and shipped within 2 business days of payment confirmation. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods and Carriers
We ship all items using reputable carriers, including USPS, FedEx, and UPS, to ensure reliable and efficient delivery. The carrier used will depend on your shipping address and the most cost-effective rate available for your region.
Shipping Rates
Shipping costs will be calculated at checkout based on the destination, weight, and dimensions of your order.
Item Insurance
All shipments are insured for the full purchase price of the item(s) to protect against loss or damage during transit. If your package is lost or damaged, please contact us at info@gametimehobbyshop.com as soon as possible so we can assist you in filing a claim with the shipping carrier.
Delivery Timeframes
Estimated delivery times vary depending on your location and the shipping method chosen at checkout. Typical delivery times are as follows:
• USPS: 3-7 business days
• FedEx/UPS Ground: 3-5 business days
Order Tracking
Once your order has shipped, we will provide you with a tracking number via email so you can monitor your package’s progress.
International Shipping
We currently ship within the United States and internationally to select regions. Delivery times for international orders will vary based on the destination and customs processing times. Customers are responsible for any applicable customs fees, duties, or taxes.
Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete shipping address provided at checkout, we will contact you to arrange reshipment. Additional shipping fees may apply.
Contact Us
If you have any questions about your shipment, please contact us at info@gametimehobbyshop.com.